Tuesday, May 20, 2008

Don't mess with the IT staff

So today one of our users tried to claim that they were not receiving the emails from their professor. Well if you are going to make that claim, realize that the IT staff has ways to verify that emails arrived and some of them will stand up in court as legal proof. So after hearing that this person was not receiving their emails I checked their account. I logged into their email account to test if it was sending and receiving emails just fine when what do I see but all 3 of the emails in question. Oh it gets better folks. 2 out of those 3 emails were READ. And one of them was even forwarded. So I take a screencap and forward that on to the person that contacted me about the other persons problem. I was very tactful in my wording of the email pointing out this persons lie. I dont know what the final outcome is going to be but it did feel good to prove that our technology actually works. Also it makes me wonder how many times this happens and we in the IT Dept dont hear about it. So moral of the day is dont lie when it comes to technology cuz it will tell the truth and make you look foolish.